Hi, I've subscribed for CC and installed Audition CC, but upon start-up it shows an error message saying "Your license could not be validated. I have tried uninstalling everything, then using the CC Cleaner Tool and installing Audition again, however the problem persists.
I have had trial versions of Photoshop and Audition installed before but I assume the Cleaner Tool should take care of any leftover files.
The Web server (running the Web site) thinks that the HTTP data stream sent by the client (e.g.
your Web browser or our Check Up Down robot) was correct, but access to the URL resource requires user authentication 1) which has not yet been provided or 2) which has been provided but failed authorization tests.
So if you need to access the URL (or you forgot your user ID or password), only the security officer at that site can help you. If you think that the URL Web page *should* be accessible to all and sundry on the Internet, then a 401 message indicates a deeper problem.The first thing you can do is check your URL via a Web browser.This browser should be running on a computer to which you have never previously identified yourself in any way, and you should avoid authentication (passwords etc.) that you have used previously.Ideally all this should be done over a completely different Internet connection to any you have used before (e.g. In short, you are trying to get the same behaviour a total stranger would get if they surfed the Internet to the Web page.If this type of browser check indicates no authority problems, then it is possible that the Web server (or surrounding systems) have been configured to disallow certain patterns of HTTP traffic.In other words, HTTP communication from a well-known Web browser is allowed, but automated communication from other systems is rejected with an 401 error code.This is unusual, but may indicate a very defensive security policy around the Web server.Our service monitors your site for HTTP errors like 401. You should provide these only if the site uses HTTP Basic Authentication.When you set up your Check Up Down account, you may optionally provide two items 2. If you provide them, the Check Up Down robot always uses them.This will result in a 401 error if in fact the site does not use this authentication.Conversely, if you do not provide them and the site does use this authentication, you also get a 401 error.